Oneida, NY

Oneida Health is an independent 101-bed acute care community hospital and a 160-bed extended-care facility (ECF) and short-term rehab facility licensed by the State of New York and operated by Oneida Health Systems, Inc., a New York not-for-profit corporation. The hospital is Joint Commission accredited.

We are proud to share that we have recognized for several national awards based upon safety of care as well as the patient experience of care. The first recognition is provided by The Leapfrog Group, a nationally recognized non-profit organization who reviews 30 patient quality and safety measures and assigns a letter grade to over 2,600 hospitals nationally based upon outcomes. The fall 2019 letter grade for OHC is a “B.”, our eighth consecutive “A” or “B”. Our hospital was also awarded 4 Stars for Patient Experience.

The second recognition is for the Healthgrades Patient Safety Excellence Award. Our hospital is among the top 10% nationally for patient safety and is 1 of only 16 hospitals in New York to receive this award for 2019. The third recognition is for the Healthgrades Outstanding Patient Experience Award. Our hospital is among the top 10% nationally for patient experience and is 1 of only 8 hospitals in New York to receive this award for 2019…with Oneida Health as the only hospital in New York State to receive both awards for 2019! We are also very proud of our CMS 4-Star overall rating for patient experience and CMS 5-Star for quality measures.

Job Summary

This position involves responsibility for assisting the Laboratory manager in supervising the operations of the Laboratory patient-receiving area including training, assignment of duties, scheduling and reviewing the work of phlebotomists. Oversees and participates in the routine collection of blood and other specimens from patients in a clinical setting, for use in diagnosis and treatment of disease. The Phlebotomy Supervisor is responsible for the efficient and accurate record keeping required to avoid errors which may result in incorrect diagnosis and treatment. The incumbent works under the supervision of the Laboratory manager. Does related work as required.

Primary Responsibilities

  • Oversees and participates in the collection of blood samples and other specimens for laboratory analysis;
  • Oversees and participates in daily functions of the office area such as furnishing routine information, and the processing, indexing, sorting, typing and filing of records and reports;
  • Supervises, schedules and assigns phlebotomists in the various tasks and functions performed by the department;
  • Supervises the maintenance of logs, records, reports and procedure manuals for office areas;
  • Assists Laboratory manager in routine department operations affecting patient receiving area;
  • Recommendation and assistance of the Laboratory manager with interviewing and hiring of phlebotomists;
  • Supply Laboratory Manager with required statistics and assist Laboratory Manager with quality assurance as related to phlebotomy and the office area;
  • Periodically meets with phlebotomists to update and/or review policies and procedures;
  • Trains new phlebotomists;
  • Maintains daily record and maintenance of sweat chloride machine;
  • Maintains an inventory of supplies necessary for continued operation of the department;
  • Incumbent may provide care and/or treatment to infants, children, adolescents, adults, and geriatric patients as assigned.
  • Other duties as assigned.

Skills and Experience

  • Good knowledge of standard laboratory practices, techniques, equipment, terminology, and safety precautions,
  • Ability to supervise, plan, assign, and review work of others;
  • Skill in drawing blood samples;
  • Ability to carry out oral and written instructions;
  • Ability to prepare accurate reports;
  • Ability to get along with others;
  • Good judgment

Minimum Qualifications

  • Licensed or Certified as a clinical laboratory technician or phlebotomist
  • Minimum 1 year of phlebotomy experience in hospital setting
  • Minimum of 1 year supervisory experience. Individuals may qualify for licensure through grandparenting or the transition pathways as defined by the NYS Department of Education or if they receive an associate or higher degree from: a certified clinical laboratory technician program registered by the department as licensure qualifying; or a program in certified clinical laboratory technician or a related title that is determined by the department to be the substantial equivalent of a registered program in certified clinical laboratory technician that is accredited by an acceptable accrediting agency or recognized by the appropriate civil authorities of the jurisdiction in which the program is offered as a program to prepare individuals for professional practice as certified clinical laboratory technicians.

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