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Message from the CEO

Chuck Gijanto

Chuck Gijanto
Interim President and CEO

April 15, 2022

Upstate Acquires Crouse Health

Hello all, as you may have already heard, yesterday SUNY Upstate Medical University made the announcement that it will be acquiring all of Crouse Health’s inpatient and outpatient services. At this time, the initial messaging is that Crouse Health’s services will be rebranded as Upstate and initially, there will be no consolidation of services and thus, no decrease in their workforce.

This event will undoubtedly have an impact on the healthcare landscape throughout our region, but it will not change our focus, which is to continue to develop partnerships and collaborations with organizations that are like-minded while we maintain our independence.

As it stands today, we are in a very fortunate and favorable position for a community healthcare network. Gene, the Board of Trustees, and Senior Management have created affiliations with Bassett, Roswell Park, Restorix, and other healthcare systems which have allowed us to collaborate and strengthen our own organization. These relationships help us provide better services that support our network while maintaining our independence. This is the strategy we will likely continue to follow in the future as it has served us well.

In order to do this, we need to continue to offer an integrated network of services that provides a high level of care and a patient experience that makes patients continue to choose us for their care. We must remember our values, as that is what has gotten us here. Our mission remains the same. We are here for our community, we want them to continue to come here, not because we are close by but rather because we provide the best care both in terms of quality and service.

To do this we will stay focused on teamwork, engagement, partnership, and financial balance. You are the folks who have gotten us here. We are fortunate to have such a strong base of committed staff, you do great work for our communities, and that is our ultimate strength.

As more information becomes available we will keep you in the loop. Thank you for all that you do for our residents and patients, and as importantly, each other!


Chuck Gijanto
Interim President and CEO

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