Schedule a Visit 

Window Visit:
Contact Gail Keiffer
(315) 363-6000 ext. 8313

In-Person Visit:
The 4th floor is currently on isolation precautions due to a positive test. As long as there are no additional positive cases, visitation can begin again on June 24. 

Contact Gail Keiffer
(315) 363-6000 ext. 8313

Virtual Visit (I-Pad):
Contact Penny Ostrander
(315) 363-6000 ext. 8314

Oneida Health ECF Visitor Response Plan

(Effective 6/3/21)

Download ECF Visitation Plan

Oneida Health Extended Care Facility (OH ECF) adheres to the New York State Health Advisory Guidelines for Skilled Nursing Visitation.
Visitation may occur at OH ECF only in the absence of any new positive test of COVID-19 among staff or residents as reported for a period of no less than fourteen (14 days), consistent with NYS Department of Health established thresholds. Special consideration will be given to “Imminent End of Life” situations. These restrictions are for face-to-face visits only and do not include virtual or window visits. Visitation may be suspended without notice due to unforeseeable circumstance.

If any visitor fails to adhere to the Visitor Response Plan, he/she/they will be required to leave the premises and will be prohibited from in-person visits.

All Visitors must have a scheduled time visit by calling (315) 363-6000 ext. 8313.

  • Window Visit – Gail Keiffer ext 8313
  • In-Person Visit – Gail Keiffer ext 8313
    The 4th floor is currently on isolation precautions due to a positive test. As long as there are no additional positive cases, visitation can begin again on June 24. 
  • Virtual Visit – Penny Ostrander ext 8314

Visitation Guidelines and Policies

1. Spaces for visits (remain 6 feet apart)

a. Outdoor Patio (preferable)
b. Central Dining Room
c. Resident rooms when a resident’s health status prevents the resident from leaving their room

2. Indoor visitation will be limited for:

a. Unvaccinated residents if Madison County COVID-19 positivity rate is>10% AND <70% of the residents in the facility are fully vaccinated
b. Confirmed COVID-19 positive residents
c. Residents in quarantine

3. Residents

a. Highly encouraged to wear a face covering when visiting
b. Encouraged to maintain social distancing
c. Use Alcohol based hand sanitizer or wash hands before and after visit
d. If the resident is fully vaccinated*, they can choose to have close contact (including touch) with their visitor while wearing a well-fitting face mask and performing hand-hygiene before and after. Regardless, visitors should physically distance from other residents and staff in the facility.

4. Visitors

a. Visitors are highly encouraged, but not required, to present a verified negative COVID-19 test result within 72 hours of the visit
b. Maximum of 2 visitors per resident per visit
c. Remain 6 feet apart
d. In order to ensure Department of Health Compliance and resident safety, we will limit to a maximum of 18 individuals (including residents) visiting at a time.
e. Visitation may be limited to 30 minute visits in order to accommodate other residents and families
f. Children 12 and under will not be allowed to visit
g. Visitors under the age of 16 must be accompanied by an adult 18 years of age or older

5. Screening of visitors

a. First and last name of the visitor
b. Physical (street) address of the visitor
c. Daytime and evening telephone number
d. Date and time of visit
e. Email address
f. A notation indicating the individual cleared the screening (both temperature and questions) that does not include any individual temperatures or other individual specific information. (Visitors who do not pass the screen will not be allowed to visit)
g. Visitors must wear a medical grade face mask which covers both the nose and mouth at all times when on the premises of the NH.
h. Physical contact is discouraged.
i. Visitors must maintain social distancing.

6. Visiting hours (Subject to change)

a. Monday thru Friday 2pm-5pm
b. Weekends-9am-11am & 2pm-4pm

7. Hand washing

a. OH ECF will provide alcohol-based hand rub, consisting of at least 60 percent (60%) alcohol, to residents, visitors, and ombudsman visiting residents.

8. Following visit, cleaning a disinfecting will be completed for visit area by a staff member. Resident and visitor will complete hand hygiene.

*Note: Fully vaccinated refers to a person who is ≥2 weeks following receipt of the second dose in a 2- dose series, or ≥2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.



Resident Visitor Restrictions Flyer (web Photo)