Pay Your Bill: Surgical Specialists

You can view a complete list of accepted insurances on our Accepted Insurance page.

• A $100 deposit is required for self-pay patients at check-in and each visit. 
• Surgical procedures may require a larger deposit. Please call 315-361-2915 to receive an estimate on your specialty care.
• The remaining patient balances will be billed to the patient after the deposit is applied.

• We partner with Strategic Solutions Management Corp. for patient billing. For billing inquiries, please contact a Customer Service Representative at 315-214-2888 Monday through Friday, 8:00 a.m. to 4:30 p.m.
• If you have questions regarding a bill from an Anesthesia charge, please call 1-800-511-0115 Monday through Friday, 9:00 am to 3:00 pm.

• If you are advised of services that will not be covered by your insurance or if you do not have sufficient funds to pay the bill, it is important that you contact one of our Financial Representatives as soon as possible at 315-214-2888.
• We will assist you with a payment plan or advise you of alternative funding options that fit your needs.

• For convenience, Oneida Health’s Certified Application Counselor can help you apply for Marketplace insurance plans or Medicaid.
• Please call our Certified Application Counselors at 315-361-2230 to make arrangements.
• Representatives are available Monday through Friday, 8:00 am-4:00 pm.

• Yes, we follow income limits determined by Federal Guidelines when assessing your eligibility for various Financial Assistance programs. Before receiving financial assistance, you must apply for any other available insurance or programs. Elective, non-emergency procedures will be postponed if financial arrangements are not made before the service date.

• Patients can not currently make online payments for our specialty care practices. All bills must be paid by phone, mail, or visiting the office where you received your care. For your convenience, we accept most forms of payment, including cash, check, Visa, MasterCard, American Express, and Discover credit cards.

• How is my bill processed?
• How will my insurance cover my bill?
• When am I responsible for copays and deductibles?
• What if there is a problem with my insurance claim?
• What if I have unpaid bills?
• What if I need assistance with finalizing my payment?
• Is there a discount if I pay promptly?

 

Please call 315-214-2888 for additional assistance.